RETURN YOUR ORDER

WE OFFER THE POSSIBILITY TO RETURN OR EXCHANGE OF YOUR ONLINE PURCHASE WITHIN 14 DAYS FROM THE DELIVERY.

THE RETURN COSTS ARE TAKEN CARE OF BY TRACIA PARIS WITHIN THE EU. OUTSIDE OF THE EU, THE COST OF RETURNS WILL BE AT THE CUSTOMER'S CHARGE.

PLEASE HANDLE THE JEWELLERY WITH CARE TO AVOID ANY DAMAGE OR SCRATCHES. ITEMS THAT HAVE BEEN DAMAGED WILL NOT BE ACCEPTED FOR RETURN.

EXCHANGES & RETURN CONDITIONS

1. THE JEWELLERY MUST BE RETURNED IN IT’S PERFECT STATE, NOT WORN, DAMAGED OR SOILED.
2. THE JEWELLERY MUST BE RETURNED IN ITS BOX AND ORIGINAL PACKAGING

PLEASE SEND AN E-MAIL TO BONJOUR@TRACIAPARIS.COM. WE WILL GUIDE YOU THROUGH OUR FREE-OF-CHARGE RETURN PROCESS.