HOW DO I RETURN A PRODUCT ?
PLEASE HANDLE THE JEWELLERY WITH CARE TO AVOID ANY DAMAGE OR SCRATCHES. ITEMS THAT HAVE BEEN DAMAGED WILL NOT BE ACCEPTED FOR RETURN.
EXCHANGES & RETURN CONDITIONS
- THE JEWELLERY MUST BE RETURNED IN IT’S PERFECT STATE, NOT WORN, DAMAGED OR SOILED.
- THE JEWELLERY MUST BE RETURNED IN ITS BOX AND ORIGINAL PACKAGING
PLEASE SEND AN E-MAIL TO BONJOUR@TRACIAPARIS.COM. WE WILL GUIDE YOU THROUGH OUR FREE-OF-CHARGE RETURN PROCESS.
CAN I RECEIVE MY REFUND ON A DIFFERENT CREDIT CARD THAT I USED FOR THE ORDER ?
REFUNDS WILL BE ISSUED TO THE ORIGINAL METHOD OF PAYMENT ONLY.
WHEN WILL I RECEIVE MY REFUND ?
YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR RETURN HAS BEEN PROCESSED.
REFUNDS MAY TAKE SEVERAL BUSINESS DAYS TO APPEAR IN YOUR BANK ACCOUNT, DEPENDING ON YOUR CREDIT CARD ISSUER.
WHERE CAN I CHECK THE RETURN STATUS ?
FOR ASSISTANCE WITH THE STATUS OF YOUR REFUND, PLEASE AT BONJOUR@TRACIAPARIS.COM